Imagine this scenario. A combat unit is needed for an overnight mission. It’s incredibly dangerous, requires a high level of skill and a commitment to complete secrecy, and will position troops against well-prepared, armed opponents.
How do the Marines prepare for this mission? Well, here’s what they don’t do. They don’t find their soldiers by placing ads in the paper. That would be ridiculous. Imagine it: the United States Marine Corps sifting through resumes, interviewing these guys, and then struggling to train them within a few weeks, both in general combat and for the mission itself.
That would be insane. And a ridiculous waste of time, money, energy, and effort. All to risk not finding candidates even remotely qualified. So what do the Marines do instead? Exactly the same thing DocketWorks does to find you prepared, qualified, trained administrative support before you need it.
It takes a special kind of volunteer to make it through Marine Corps training. Not everyone makes it, and the standards are brutal. They have to be, because lives are on the line, the missions are incredibly difficult, and the Marines have an obligation to weed out the guys who won’t make the cut.
The same thing is true of DocketWorks. Our ILA vetting process is intensive, multi-level, and works to ensure our ILAS are not only accredited, but fluent in English, ethically sound, able to handle the tasks you hand them, and understand ABA and HIPAA guidelines.
All of this matters. Because you don’t have weeks to waste trying to figure out if this person is a good fit, can handle the work, and is a good match for your practice area. You have clients relying on you today, medical records that need to be reviewed today, and filing that needs to be wrapped up today, as well. We know you don’t have time to vet, train in-depth, and see what happens. So we handle this for you, carefully and comprehensively, months ahead of time.
A good military leader communicates with, checks in on, and supports the men and women under their leadership. It’s an ongoing process, ensuring mission success, clarifying questions along the way, and helping every soldier to get home.
This is part of the support that DocketWorks offers, as well. We don’t drop an ILA on your desk and shout, “Good luck, guys!” We’re in this for the long haul, checking in with both you and the ILA frequently, helping answer any questions, ensuring tasks are being handled at a healthy pace, and that your ILA is working well with your firm.
This helps both of you work at your best, work better together, and ensures concerns are addressed before they happen. This keeps your workflow moving, streamlines your week, and helps you get the most out of your ILA as quickly as possible.
How does a unit stay organized and on-task? They need someone above ground, with a drone’s eye view, providing guidance, giving instructions, and ensuring the team completes their goal in the best way possible. The Commanding Officer’s not on the battlefield, but they’re still in control of the mission.
The same is true of your legal work, which is why you stay in control of the ILA’s output continually. You have final oversight, making sure the work is yours, as well. This is your firm, those are your clients, and we make sure you have access to everything submitted for a final review and check-off.
A capable general doesn’t sit behind a desk ordering supplies, food, or uniforms for the troops. That’s ridiculous, and would be a dangerous waste of their time. By the same token, why would you want to handle billing or reams of weekly paperwork for your ILA?
This is something DocketWorks does for you. We’ll take care of the financial details, taxes, payroll, and HR. All of it, every month. Because when you partner with us, we know you want to partner with a service that’s supremely efficient and genuinely saves you time, not creates more work.
Your work impacts people’s lives, futures, and access to justice. You need someone ready to work, well-trained, and in your corner on day one.
From start to finish, before you even meet your ILA, DocketWorks is handling onboarding, training, compliance, and finances to ensure you can run your firm carefully, efficiently, and competitively, winning where it matters.
For quality, onboarded legal support who’s accredited, ethical, and capable, reach out to DocketWorks. We’ll partner you with an ILA within weeks, helping you get more done, clear up to 40 hours of administrative work off your desk, and dedicate even more energy to clients.
To see what an ILA can do for your firm, reach out to Parke Parker for a Discovery Call today.
Grace Singh is a writer and editor for DocketWorks. She enjoys bridging services and client needs in ways that are meaningful, memorable, and human-focused, even as technology continues to change. When she’s not at her home office, she enjoys nature walks, reading, and brewing coffee.