AI has taken over much of our modern lives. I use it to generate especially specific images for articles, edit my grammar, and seek out lexical issues in website copy. It’s certainly useful.
So how does AI factor into the future of legal work? In September of 2026, personal injury giant Morgan & Morgan announced the creation of MX2, an AI platform designed to assist law firms with every step of a client’s case. And while MX2’s claims are striking, these emerging software solutions also deserve thoughtful scrutiny.
The future is here, folks. Let’s take a look at what MX2 is promising, what makes it unique, and how a small- to medium-sized firm can balance the human and the digital in a changing world.
MX2 is Morgan & Morgan’s in-house AI platform. It’s been in the works for years, designed and coded from the ground up by software luminaries whose resumes include work with Google, Amazon, and Microsoft.
The idea is to provide attorneys with an all-in-one system that can assist with every stage of the legal process, from intake to preparing for trial. Among its capabilities will be…
This certainly has the capacity to make work more efficient. And the goal is to release this technology to more firms by late 2027.
The amount of time a firm could save could be considerable. But wait just a moment. Let’s walk through the ever-present need to supervise this technology. Because speed, efficiency, and convenience do not equal omniscience, and there’s something to be said for balancing technological capabilities with human insights, especially in casework.
Let me give an example from my own career. I’m an editor and a writer. I use AI to check for spelling and grammar errors, as well as subtler edits that Grammarly can’t see. I’ve also noticed that ChatGPT will go to great lengths to streamline my work so intensely that the final edit suggestions sound nothing like me.
Yes, they’re AI-optimized, but they’re also slightly robotic, bland, and lack personality. That’s not what I want in my writing. I want a degree of depth, warmth, humor, and (sometimes) a tiny bit of snark to make things interesting, all while conveying something crucial. That’s what makes organic writing worth perusing at length.
The same can be said for using AI in your law firm. Yes, it’s helpful for a great many tasks. But your oversight as a lawyer will always be needed. My approach to AI, increasingly, is “mistrust and verify”, especially with more complex tasks. And this should be every lawyer’s take, as well.
Without that oversight, you risk costly, damaging, and even license-threatening errors. So double-check to make sure things were done correctly. Double-check the report generated for errors. Double-check the legal research for hallucinated cases. “Well, dammit, I might as well just do the legal research myself!”
You could. Or, you could outsource that legal research to a human, caring, efficient partner: an ILA.
An ILA, or International Licensed Attorney, is your partner for managing important but repetitive administrative work. They’re a fellow attorney, handling tasks carefully and quickly alongside you. They’re on the clock during your office hours, and assignments are delegated, completed, and returned electronically across secure, encrypted platforms.
They can handle everything from client intake to legal research, document drafting and e-filing. They have clients, casework, and careers of their own, and they understand the importance of precision, accountability, professionalism, and getting each detail right.
They also understand how to leverage AI carefully, responsibly, and thoughtfully. They’re just as aware of the dangers of misaligned AI goals as any other tech-savvy lawyer, and know to put their informed, professional insights ahead of digital suggestions each time.
You remain in control of output and are empowered to sign off on each task before it gets to work for your clients. All for half the cost of an in-office paralegal.
Because we believe that at the end of the day, it’s critical to keep the deeply human at the core of legal work. To be frank, MX2 will never stay up late at night, worrying if it’s about to lose the house and the kids in a divorce. It won’t fight back tears as medical bills pile up after an accident. And it won’t sit in fear of prison after a serious felony charge.
But your clients know exactly how that feels, and you, as their attorney, are in the ideal position to balance compassion and objective strategy as you represent them. The results? Better outcomes, a more transparent legal process, and the answers your clients are looking for. No machine can deliver that the way you can, because no machine can ever genuinely appreciate victory or fear loss.
But you and your ILA can work together, leverage technology wisely, and deliver quality, faster results for the people relying on you weekly. It’s a genuine boost to efficiency, minus the threat of digital hallucinations.
MX2 is undeniably impressive. But the risks of outsourcing so much of your work to technology are real. Misaligned goals, hallucinations, errors, and machine logic circumventing human ethics are a genuine possibility. And you can’t risk any of that in the field of law.
Your solution? An ILA from DocketWorks. You’ll get a trained, determined, careful, efficient partner. Your clients will get behind-the-scenes progress of their case. And you’ll save time that can be re-dedicated to strategy, growth, and doing excellent, in-depth legal work.
To see what this could do for your firm? Schedule a Discovery Call with Parke Parker today.
Grace Singh is a writer and editor for DocketWorks. She enjoys bridging services and client needs in ways that are meaningful, memorable, and human-focused, even as technology continues to change. When she’s not at her home office, she enjoys nature walks, reading, and brewing coffee.